At Giftcellent, we are committed to delivering your orders promptly and professionally across the country. We offer various shipping options based on your location. Please refer to the shipping zones below for detailed information.

Please note: During major holidays or peak seasons, we may experience higher order volumes, which could cause delivery delays. Rest assured, we will strive to deliver your order as soon as possible.

Standard Shipping (Nairobi) – Same Day Delivery

  • Cost: Ksh 300
  • Orders within Nairobi placed and paid for by 2:00 PM will be delivered on the same day. Orders placed after 2:00 PM will be delivered the following day.
  • Our team will notify you promptly if there are any delays due to unforeseen circumstances.
  • Personalized items require at least one day’s notice. Please ensure orders for personalized gifts are placed by 3:00 PM for next-day delivery, allowing sufficient time for preparation.

Nairobi Environs – Same Day Delivery

  • Cost: Ksh 500
  • Deliveries to the following Nairobi Environs regions are available for same-day delivery: Lower Kabete, Kitengela, Syokimau, Utawala, Ruai, Ongata Rongai, Ngong, Karen, Uthiru, Kikuyu, Ruaka, Kiambu, Thindigua, Ruiru, Juja, and surrounding areas.

Deliveries Outside Nairobi County

  • Cost: Ksh 500
  • Gifts delivered outside Nairobi County will be shipped via Fargo Courier, with deliveries made between 9:00 AM and 4:00 PM.
  • Our team will provide a tracking number on the morning of delivery for your reference.
  • Fargo Courier delivers within a 10 km radius from the town. If the delivery address falls outside this radius, the recipient must collect the item directly from Fargo Courier’s office.
  • Please ensure your delivery address is detailed and specific to avoid any issues.
  • Note: Perishable items cannot be delivered outside Nairobi County.

Re-Delivery Policy

  • In the event of a failed delivery, re-delivery charges will be borne by the buyer.
  • The team will contact you with Paybill and account details to facilitate payment for the re-delivery.

Contact Us:

Thank you for choosing Giftcellent! We are dedicated to making sure your gifting experience is seamless and timely. Should you have any questions, don’t hesitate to reach out.

Email ID: info@giftcellent.com